Steve White
Forest Glade Pharmacy, Tokai
President of the CPS and Chairman of the Cape Western Province branch of the Pharmaceutical Society of South Africa.
“I have contracted ICW to do my medical aid claims for a number of years. They provide the ideal out-sourced option! ICW has always delivered a professional service at a reasonable price. They truly take the pain out of the medical aids, leaving me free to be nice to my patients, instead of barking at them while trying to solve queries myself. Once a week they’ll return two or three scripts by fax, which I’ll charge to patients or re-submit. ICW truly is the answer for painless medical aid recons.”
Helen
Synergy Pharmacy, Cape Town Southern Suburbs
“ICW has reconciled our medical claims since 2004. We have had fast friendly efficient service and it’s cost-effective as well”
Pieter Stapelberg
TLC Kathu & TLC Dinuwi
“I would like to recommend ICW’s script management services to you.
They provide a 1st class value added service, and I have been extremely impressed with the quality of their work and their professionalism.
By taking full responsibility for my medical scheme reconciliations, they allow me to focus on my business in the knowledge that the largest portion of my cash flow is well taken care of.They will be an invaluable asset and service provider for any pharmacy.”
Esme
Cylnor Pharmacy
“I would just take the opportunity to tell you that we are really glad that we changed to ICW. The process is just so much easier and better. I wish we did it years ago”
Mr. Akbar Allie Rawoot
Owner of Golden Acre Pharmacy, Cape Town
“I have been using the services of ICW to manage my medical aid debtors since April 2010. Previously I employed someone to do my medical aids and queries, having endless problems. What was amazing was that they could go back two months prior to when I appointed them to manage my medical aid debtors. It cost me less than employing someone and they do not go on leave. When I needed to change my banking details with the medical schemes, the ICW Operations Manager came into my store with all the required documentation, all I had to do was sign!! This saved me hours trying to deal with each medical scheme.
Since signing up I have received nothing but first class service from ICW and would recommend their service to any pharmacy who would like more time to spend with their clients rather than sorting out administration and payment queries with the medical schemes .”